The County is not a referee for tenant-landlord disputes.  Usually disputes are best resolved between the renter and the property owner.

For information about your rights and suggestions on ways to resolve housing complaints between tenants and landlords, please contact the State of California Department of Consumer Affairs at (800) 952-5210 or visit their website at http://www.dca.ca.gov .

Before filing a complaint with Code Compliance you must notify your landlord via certified mail of the issues you are having with the rental unit. If the landlord is still unwilling to make the unit habitable within the limits of their responsibility, you may then submit a complaint through the County’s Code Compliance Division. Along with the complaint form, you must include a copy of your letter to the landlord, along with a copy of the signed receipt card confirming that the landlord has received your letter.