Code Red and Nixle are high-speed mass notification systems designed to notify residents in the event of an emergency. We recommend you register to receive all possible alert notifications including: SMS/text, email, landline, cell phone, and TTY.
OPT-IN EMERGENCY NOTIFICATIONS
Code Red alerts will display as originating from 866-419-5000 or 855-969-4636 on your caller ID. Please add these numbers to your contacts. If you missed any of the message details, you can also dial the number back to hear the complete message. Encourage everyone in your household to register and make sure these numbers are excluded from your do not disturb settings by adding them to your favorites group (iOS) or with exceptions (Android.) You don’t want to miss these calls. Click here to register. If you need help signing up with Code Red please dial 211 for assistance.
OPT-IN TRUCKEE AREA NOTIFICATIONS
Truckee Police Department and Truckee Fire Protection District routinely provide public messaging and emergency notifications via Nixle to update community members. Click here to register for Nixle.
Monitor local media too. Code Red and Nixle emergency alerts only work when cell phone towers and telephone lines are working.There is no guarantee you will receive an alert during an emergency.
UTILITY COMPANY ALERTS
Make sure your utility company has your updated contact information. If power is to be cut, alerts will be sent to the contact they have on file to serve as advance warning for power outages. For more information contact your utility provider.
Staying informed about weather conditions are important, especially on Red Flag Warning days. The National Weather Service (NWS) provides alert and warning information through official dissemination sources, including NOAA Weather Radio, NOAA Weather Wire Service, and Weather.gov to the public, and the iNWS service for core partners (emergency management community, government partners of an NWS office, or members fo the electronic media who need direct interaction with NWS).
The National Weather Service does not provide direct email/SMS alerts to the general public. Third party sources that deliver email and SMS weather alerts are listed at this link.
WIRELESS EMERGENCY ALERTS
You do not need to sign up for Wireless Emergency Alerts (WEA). WEA is a public safety system that allows customers who own certain wireless phones and other compatible mobile devices to receive geographically-targeted, text-like messages alerting them of imminent threats to safety in their area. Authorized national, state or local government authorities may send alerts regarding public safety emergencies – such as evacuation orders or shelter-in-place orders due to severe weather, a terrorist threat or chemical spill – using WEA.The alerts from authenticated public safety officials are sent through FEMA's Integrated Public Alert and Warning System (IPAWS) to participating wireless carriers, which then push the alerts to mobile devices in the affected area. Wireless companies volunteer to participate in WEA, which is the result of a unique public/private partnership between the FCC, FEMA and the wireless industry to enhance public safety. Learn more about WEA here.