Curbside and Front Door Pick Up

Front Door Pick Up at Grass Valley, Madelyn Helling and Penn Valley & Truckee Branches

1. Place a hold through the library catalog or call your branch library.

2.  Wait to be notified by text, email, or mailbox advising that your items are ready for pick up at your designated library location.

3. Call the library to schedule a holds pick up.

4. Walk up to the designated area near the front entrance of the library. If you have a mobile device, call to alert staff you are outside, otherwise staff will bring holds to the door at your scheduled pick up time. 

Curbside Service at Bear River 

  1. Place a hold through the library catalog or call your branch library.
  2. Wait to be notified by text, inbox, or mailbox advising that your items are ready for you to pick them up at your designated library location. 
  3. Call the library to schedule your holds pick ups during open hours: Tuesday/Wednesday 4-7pm or Sat 9-4pm.
  4. Drive to the library, park in a designated parking spot, and call (530)271-4147. Staff will verify your information. Those using curbside pick up should display their last name on the dashboard of their car for verification.
  5. Library staff will bring items out to your car. Please do not get out of your car. To ensure a no contact pickup, please open the trunk or back hatch to indicate where we may place your items. Alternatively, we can place the items on the hood of your car. Please wait until the staff member has returned to their previous position, either inside the building or in the library staging area, before taking your materials.