Child Support Services

Access to Child Support Services

Online and Remote Access

Child Support Services can be accessed online or by phone. Contactless transactions are encouraged. Access child support services online at or by phone at

In-Office Services

Walk-In services are available in the Department of Social Services lobby at the Rood Center. Please note that due to limited in-person staffing and meeting space, wait times may be longer than usual.

***In compliance with California Department of Public Health guidelines,  Face Covers are required for in person service for non-vaccinated individuals.***

Information on how to access Health and Human Services Agency Programs during COVID-19 

Our Mission

To enhance the well-being of children and self-sufficiency of families by delivering professional child support services. To help us better serve you, please take a moment to complete our Customer Service Survey.

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Make a Payment

You can choose to pay your child support online, by phone, by mail, or in person.
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24 / 7 Online Access

Customer Connect is an online tool that gives you 24/7 access to your child support information.
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Open a Case

Viola is a virtual, interactive online application for child support that makes applying easy and secure with no-cost. Learn how to Open a Case.
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Reduce What You Owe

If you have past-due balance on your child support, there are options to get it reduced through making payments towards arrears and working with your caseworker. Learn how to reduce your child support amount.
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License Release

If your license has been suspended, come into our Nevada City office during business hours and we may be able to help release your state issued license.
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Change Your Support Amount

If you feel your child support is too high, you may be able to modify it by filing a motion with the Court.
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Find a Job

The Nevada County Business and Career Network, along with several other local an state organizations, have resources and training available to help job-seekers.
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Frequently Asked Questions

Find the most frequently asked questions we receive from our clients from making a child support payment to a telephone appearance in court.
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Find Us On Facebook

Follow us on Facebook to keep up-to-date on local parenting and family workshops, resources, and reminders.

Sierra Nevada Regional Services

Sierra Nevada Regional Department of Child Support Services (SNRDCSS) provides the following services:
  • Collect and distribute payments
  • Enforce support orders
  • Establish paternity and support (including medical)
  • Locate parents and assets
  • Modify orders as circumstances change
  • Refer to community resources